These Terms govern access to HungrySpots and the restaurant website builder and hosting services provided by Airus Energy LLC, a company registered in Mongolia. They explain your responsibilities, our service commitments, payment and cancellation rules where paid services are enabled, and the remedies available if something goes wrong.
Our registered address is Apartment 17, Entrance 3, Building 15, Baga Toiruu, 4th Khoroo, Chingeltei District, Ulaanbaatar, Mongolia. Contact us at airusenergymn@gmail.com. Privacy requests go to airusenergymn@gmail.com. Our website is https://hungryspots.com.
1 Contract formation and applicable documents
When you create an account, purchase a plan, or otherwise accept these Terms through a clear acceptance process, you enter a contract with Airus Energy LLC. We provide a link to the applicable Terms before acceptance and make a copy available to you. A payment order is accepted when we confirm it. Merely viewing a public restaurant page does not by itself create a paid subscription or authorise a charge.
If you act for a restaurant, company, or other organisation, you confirm that you have authority to bind it. The organisation is the customer for that account. Your personal privacy rights remain separate from the organisation's rights in its business records.
The plan description and checkout or written order identify the services, price, billing period, and any agreed limits. These Terms apply together with that order and any expressly agreed service schedule. The Data Processing Agreement at https://hungryspots.com/data-processing applies to personal information we process on a business customer's instructions once it is accepted as part of the contract.
The Privacy Policy explains our data practices. Accepting these Terms acknowledges that the policy is available; it does not turn every data practice into consent. Optional marketing, tracking, or other processing that needs consent has a separate choice.
If documents conflict, mandatory law takes priority. An applicable transfer agreement controls matters governed by that agreement. The Data Processing Agreement controls the processing it covers. A specifically agreed written order controls its stated commercial particulars. These Terms otherwise govern the service. A restaurant's separate terms govern its own sales and services, subject to applicable law.
2 Eligibility accounts and authority
You must be at least 18 and legally able to enter the contract to create a restaurant management account or purchase a plan. You must provide accurate account and billing information and keep it current. Do not impersonate another person or claim a restaurant you are not authorised to manage.
Keep your login methods secure. Use individual staff accounts where supported and give each person only the access they need. Notify us promptly if you suspect unauthorised access. You are responsible for actions you authorise through your account, but these Terms do not make you automatically liable for a security failure attributable to us.
Google and Facebook sign-in are optional login methods where offered. Their own terms also govern your use of their services. A social profile does not establish ownership of a restaurant. Provider availability and permission settings can affect login. We do not ask for your provider password. We may require a verified contact address or another secure account recovery method.
If an ownership or access dispute arises, we may temporarily restrict disputed changes while checking relevant evidence. We use proportionate evidence and give affected parties a reasonable opportunity to respond unless urgency or law requires otherwise. We do not promise to adjudicate the underlying legal ownership of a business.
3 What HungrySpots provides
The core service enables authorised restaurant users to enter restaurant information, manage menus and media, choose templates, configure supported sections and themes, preview changes, and publish a restaurant website and QR menu. Features and limits depend on the plan and the functions actually offered in the dashboard or order.
Draft saving and publication are separate. Review names, contact details, opening hours, prices, media, and menu information before publishing. A template preview may contain clearly identified sample material. Sample restaurants and images do not become your business's claims merely because they appear in a template preview.
A public URL or QR code points to a hosted resource. Continued availability depends on an active service, applicable plan, lawful content, and the relevant domain and routing arrangement. A QR code is not a guarantee of permanent free hosting. We will not deliberately change a published URL without a service reason and appropriate notice or redirection where reasonably possible.
Current supported features include table requests where the restaurant enables them, basic restaurant analytics subject to visitor choice, and plan and invoice administration. Table requests remain pending until the restaurant confirms them. Custom domains and other features depend on the service offered. Food ordering, payment processing, delivery, and customer reviews are not included simply because they are discussed as possible future integrations. A roadmap or discussion of a future feature is not a promise that it is currently available or included in a plan.
Unless a separate order expressly says otherwise, HungrySpots supplies website and hosting tools. The restaurant supplies its food, venue, reservations, delivery, and other restaurant services. We are not the seller of a restaurant meal merely because its menu is hosted on HungrySpots.
4 Restaurant responsibilities
The restaurant is responsible for the accuracy and legality of its business information, menu descriptions, prices, promotions, dietary labels, allergen information, opening hours, and customer communications. It must hold licences and permissions required for its business and comply with applicable food safety, consumer, advertising, accessibility, and tax rules.
Allergen and dietary labels must be based on reliable restaurant information. A website label does not establish that a meal is free from cross-contamination. Restaurants must provide appropriate information directly to customers when needed. Visitors with allergies should contact the restaurant before relying on a menu claim.
You must have the necessary rights to upload logos, images, videos, text, trademarks, and other content. Obtain permission for identifiable people where required. Do not publish a staff member's or customer's private contact details without a lawful basis. Do not place private customer records, identity documents, or payment credentials in public content.
Where you collect personal information from customers, provide your own accurate privacy notice, obtain required permissions, respond to rights requests, and give us lawful processing instructions. Our policy does not authorise you to reuse customer information for a purpose that you have not lawfully disclosed.
You are responsible for checking a third-party reservation, delivery, messaging, or ordering service before linking it. Do not imply that HungrySpots provides or guarantees a service that is supplied by someone else.
5 Content ownership and the permission needed to host it
You retain the rights you already hold in your content. You grant us a nonexclusive permission to store, reproduce, format, resize, transmit, and display it as needed to provide, secure, and support the service. We may allow contracted providers to perform those activities only as necessary for the service and subject to appropriate restrictions.
For material you deliberately publish, this permission includes displaying it on your restaurant website and in a HungrySpots directory when you choose an available listing function. We use a separate permission for unrelated promotional use of your business's content or identity. We do not claim ownership of your content or a general right to train artificial intelligence models on private customer or social-login data.
The hosting permission ends when the relevant content is deleted or the contract ends, except for limited lawful retention, protected backup expiry, and other uses you separately authorised. It does not authorise indefinite use of a deleted private record. A disclosure previously made to the public may also exist in search engines or third-party copies that we do not control.
We own or license the HungrySpots software, platform design, templates, and associated materials. Your plan gives you a right to use them as part of the service, rather than ownership of their source code. Your own restaurant content remains yours. Any separately supplied asset licence is identified with that asset. Optional feedback may be used to improve the service, without including confidential information or transferring your rights in unrelated material.
6 Acceptable use
You must not use HungrySpots to publish unlawful content, defraud users, impersonate others, violate intellectual property or privacy rights, distribute malware, conduct phishing, or facilitate illegal transactions. You must not attempt to access another restaurant's private records, interfere with the service, evade security controls, or use unauthorised account credentials.
Do not collect customer information through a misleading form, conceal the identity of the business collecting it, send unlawful marketing, or introduce tracking that bypasses a required privacy choice. Do not submit unlawfully obtained personal information or use provider information for a purpose prohibited by Google or Meta.
Automated access must respect applicable law, published technical restrictions, and agreed service limits. These Terms do not restrict a right that cannot lawfully be restricted, including a legally protected interoperability, research, speech, or consumer review right. You may make truthful reviews of HungrySpots. We do not prohibit honest criticism or require a customer to waive a protected right to review a service.
We may publish reasonable, specific usage limits for storage, media size, staff seats, or traffic in the plan description. We do not impose undisclosed charges merely because ordinary usage increases. If use creates a material service problem, we first seek a reasonable resolution where circumstances allow.
7 Plans prices and payment
This section applies when a paid plan is offered. The current plan and invoice tools do not, by themselves, authorize automatic card charges or a recurring subscription; any future automated checkout must obtain the separate, clearly disclosed payment authorization described here. Before purchase, the checkout or written order states the seller, plan, price, currency, taxes, billing interval, payment method, renewal arrangement, trial conditions if any, and cancellation process. Mandatory charges are disclosed before you agree to pay. Optional extras require an affirmative choice.
You authorise only charges disclosed and accepted through that purchase process. If we use a payment processor or merchant of record, we identify its role and any applicable payment terms before payment. Bank or currency-conversion charges imposed by your own provider are governed by that provider's terms.
Invoices and payment confirmations are made available in a form you can keep. You must give us accurate business and tax details where needed. You can dispute an incorrect charge through support. Reporting a charge promptly helps us investigate, but no contractual reporting period removes a statutory dispute or chargeback right.
If payment fails, we notify you and normally allow at least seven days to correct it before suspending an otherwise compliant paid service. We can act sooner where fraud, a security threat, or a legal obligation requires it. We do not charge a penalty or collection fee unless it is lawful, proportionate, and disclosed in the order. A suspension does not authorise continued renewal charges for a service that you have validly cancelled.
8 Renewals trials and price changes
Automatic renewal applies only when the purchase process clearly discloses it and you expressly accept the recurring charge. The checkout identifies the recurring amount or the method for determining it, the interval, and how to cancel. Silence, an unused dashboard, or a preselected optional checkbox does not supply required informed agreement.
If a trial converts to a paid plan, we disclose its end date, the first charge, the recurring price, and the cancellation method before the trial starts. We send any reminders required by applicable law and the commitments stated at checkout.
We give at least 30 days' notice of a price increase for a future renewal, or more where the law requires. An increase does not apply retroactively to a prepaid period. You can cancel before the increased price takes effect. Where fresh consent is legally required, we obtain it rather than relying only on your failure to cancel.
9 Cancellation refunds and account deletion
You can stop future renewals through Cancel Subscription in billing settings where offered, or by contacting airusenergymn@gmail.com. If a dashboard control is unavailable, a clear support request is sufficient. We provide a simple cancellation route and confirmation. We do not require a telephone call when an online route is legally required, or require you to complete a retention offer before cancellation.
Cancellation ordinarily takes effect at the end of the paid period, unless the order or applicable law provides for earlier termination. You retain the prepaid access you are entitled to receive. A change to an optional service must not silently reactivate a cancelled subscription.
Voluntary cancellation after a service has been supplied does not ordinarily create a refund for the unused portion of the current period unless the order says otherwise. This rule does not limit statutory withdrawal, refund, conformity, or other rights. We correct unauthorised charges, duplicate charges, and billing errors. If we permanently discontinue a prepaid service without a lawful basis for retaining the payment, we refund the prepaid portion we cannot supply.
Cancelling renewal is separate from erasing an account. You can request deletion through the process in the Privacy Policy. A verified deletion request also stops future renewals you are authorised to cancel. We explain the impact on restaurant content and other authorised staff. We do not require you to abandon a valid privacy request because the restaurant has an ongoing subscription.
10 Mandatory consumer rights
A restaurant purchasing the builder for business use will normally be a business customer. A contractual label does not remove consumer status where the law gives it. If you are a consumer, mandatory protections in your country of habitual residence remain available.
10.1 EU and EEA withdrawal rights
Where the right applies, you can withdraw from a distance service contract within 14 days after it is concluded without giving a reason. Send an unambiguous statement to airusenergymn@gmail.com with the subject HungrySpots Withdrawal. No account login or particular reason is required to send a withdrawal notice. It is enough to send the statement before the deadline. The appendix explains the information you can include; no particular wording is required.
Before offering an online consumer contract that requires an online withdrawal function, we must provide that function and keep it clearly accessible during the withdrawal period. We provide confirmation that you can keep, including the submitted information and time of receipt. An ordinary renewal cancellation control is not a substitute for a required withdrawal function.
We reimburse payments due on withdrawal without undue delay and no later than 14 days after being informed, using the original payment method unless you expressly agree otherwise. You incur no fee for that reimbursement.
If you expressly ask us to begin a paid service during the withdrawal period and then withdraw, you may owe a proportionate amount for the service already supplied, only where the relevant legal conditions and prior information requirements have been met. We do not treat first login or first publication as automatic loss of a service withdrawal right. Loss of the right for a fully performed paid service requires the prior express consent and acknowledgement required by law. A separate exception for particular digital content applies only if that contract and its consent process actually meet the exception.
If required withdrawal information was not supplied, your period may be extended under applicable law. These Terms do not shorten that extension.
10.2 Service quality and remedies
Consumers retain statutory rights concerning the supply, conformity, functionality, and security of digital services. We supply updates and remedies required by applicable law. Where the law provides correction, a price reduction, termination, or reimbursement, a general disclaimer or refund rule in these Terms does not remove that remedy.
A change to an ongoing digital service must have a valid reason and comply with the applicable notice and consent requirements. Where a change materially impairs a consumer's access or use and the law provides a termination right, we explain that right and honour it. Required notices are provided in a form you can retain.
11 Availability changes and service limits
We use reasonable care and skill to provide the contracted service. Maintenance, incidents, third-party failures, and factors outside our control can affect availability. Any guaranteed uptime, service credit, or response period must be expressly stated in an agreed service schedule. General descriptions of a fast or reliable service do not create an undisclosed service-level guarantee.
We provide reasonable advance notice of planned maintenance or material changes where practical. We may act immediately to address urgent security or legal requirements. We explain significant service restrictions and their expected effect as soon as reasonably possible.
Keep appropriate copies of business-critical material and use available export functions. This advice does not remove our own contractual or statutory duties to protect information, provide agreed functionality, or assist with an applicable data rights request.
12 Public listings third-party services and reviews
Public restaurant information comes from the restaurant or another identified source. Visitors should confirm current prices, availability, opening hours, and booking conditions with the restaurant where needed. We take reasonable action on substantiated reports of misleading or unlawful content, but do not guarantee that every published restaurant statement is independently verified.
If discovery features are enabled, ordinary search and listing results may use location, cuisine, matching terms, opening status, and completeness or freshness of published information. The actual main ranking factors and any paid influence are explained with the relevant discovery feature. Sponsored placement is clearly labelled. We do not silently present paid placement as an impartial recommendation.
If reviews are enabled, we publish the applicable review and moderation rules with that feature, including whether and how reviews are verified. We do not describe all reviews as verified without a real verification process. Review moderation must not suppress truthful criticism merely because it is negative.
Links and integrations can take you to third-party services. Their fees, availability, terms, and privacy practices apply to their services. Our responsibility for selecting or operating an integration remains subject to the law and the commitments we made to you.
13 Reporting unlawful content and rights violations
You can report suspected unlawful content or a rights violation at airusenergymn@gmail.com or by using Report a website problem on the relevant restaurant page. Identify the exact page or material, explain the legal or rights concern, and provide sufficient supporting detail for us to assess it. Give a contact address where appropriate and confirm that the report is made in good faith. We do not require information that the applicable law says a reporter need not provide.
For a copyright report, identify the protected work and the allegedly infringing material, your authority, contact details, and the declarations or signature required for the procedure you invoke. We assess valid notices and counter-notices under applicable law. Send copyright notices to the company contact above with the subject HungrySpots Copyright Notice. This is our ordinary rights-reporting contact; we do not represent it as a registered US DMCA agent designation. This clause does not by itself establish a statutory safe harbour.
We confirm receipt where contact details are available, assess the report in a timely and proportionate way, and notify relevant parties of the outcome where lawful. Do not send misleading notices, disclose another person's private information unnecessarily, or use the process to suppress lawful criticism.
14 Moderation suspension and termination
We may restrict or remove content, pause publication, restrict particular functions, or suspend or terminate an account when there is a material breach of these Terms, a serious security or abuse risk, a valid legal requirement, or persistent nonpayment. Measures must be proportionate to the issue. We consider the nature of the breach, the risk to others, relevant evidence, and a reasonable opportunity to correct the problem where appropriate.
Moderation is performed by authorised staff. Security tools can flag or temporarily block suspicious activity. An automated flag is assessed as appropriate before a final content or account decision. If a new material moderation tool changes that process, we explain it in the applicable rules. We do not promise to routinely monitor every item of user content.
Unless law or an urgent risk prevents it, we explain the decision, the principal facts and grounds, its scope and duration, and how to challenge it. If a decision is based on a legal requirement, we provide the relevant information to the extent allowed. We do not require disclosure of confidential security measures or another person's protected information.
You can challenge a moderation decision through airusenergymn@gmail.com within six months after notice, or any longer applicable period. A person with authority to reconsider reviews the complaint and explains the result. Where applicable, you retain access to certified out-of-court dispute processes, regulators, and courts. This process is free for ordinary good-faith complaints.
For a termination initiated by us without an urgent legal, security, or serious breach reason, we normally give at least 30 days' notice and a reasonable opportunity to export relevant business content. Applicable law may require a different period or procedure. Termination does not remove rights to refunds, data protection remedies, or other accrued legal rights.
On termination, public hosting may end. Private information is returned or deleted as required by the Data Processing Agreement and Privacy Policy. We do not keep a website publicly accessible merely because a historical version remains in storage. Legal holds and backup expiry are handled under the stated retention rules.
15 Warranties and responsibility
We provide the service with reasonable care and skill and meet the obligations imposed by applicable law. We do not guarantee a particular search ranking, visitor volume, sales result, template performance for every unsupported integration, or an approval by a third-party platform.
For business customers only, and to the extent legally permitted, implied warranties are excluded except those expressly stated in the contract or imposed by non-excludable law. This exclusion does not apply to mandatory consumer remedies or reduce our express commitments under a processing or transfer agreement.
Neither party excludes liability that the law prohibits it from excluding. This includes, where applicable, fraud, deliberate misconduct, gross negligence, death or personal injury caused by negligence, and mandatory consumer or data protection liability.
For a business customer, and subject to the exceptions above, each party's aggregate contractual liability for ordinary breaches is limited to the fees paid or payable for the affected service during the 12 months preceding the event. For a free business service, the corresponding limit is USD 100. Neither party is liable to the other for indirect or consequential business losses where the law permits that exclusion.
The commercial limit does not restrict a data subject's rights, a regulator's powers, obligations under an applicable transfer instrument, or liability that cannot lawfully be limited. A separate signed agreement may set a different lawful limit. No general limit in this section applies to a consumer's non-excludable remedies or foreseeable loss for which consumer law makes us responsible.
16 Business claims involving customer content
For business customers only, you are responsible for third-party claims arising directly from content you had no right to provide, your unlawful customer data instructions, or your material unlawful use of the service. To the extent legally permitted, you reimburse reasonable losses and defence costs attributable to those acts. This does not cover loss caused by our own breach, negligence, or unauthorised modification or use.
We notify you promptly of a relevant claim, allow a reasonable opportunity to participate in its defence, and cooperate appropriately. Neither party can agree a settlement imposing a non-monetary obligation or admission on the other without that party's consent. This section is not imposed on consumers and does not restrict another person's statutory rights.
17 Complaints governing law and courts
Contact airusenergymn@gmail.com with a service complaint and enough detail for us to investigate. We acknowledge an ordinary complaint within seven business days and seek to resolve it within 30 days, unless a shorter legal deadline applies. We explain if investigation requires more time. Complaints concerning privacy or content use the specific routes described above.
For business contracts, Mongolian law governs these Terms, excluding conflict rules, and the competent courts of Mongolia hear contractual disputes unless a signed order or mandatory rule provides otherwise.
For consumers, the law governing the contract does not deprive you of mandatory protections available under the law of your habitual residence where applicable. You can use a court or complaint body that mandatory law makes available. We do not require arbitration or a class-action waiver through these Terms. Any voluntary alternative dispute process must preserve rights that cannot lawfully be waived.
We provide applicable alternative dispute resolution information where required. Do not assume a particular dispute platform or body is available unless we identify an active route for the relevant jurisdiction.
18 Changes to these Terms
We provide at least 30 days' advance notice of material changes that affect an ongoing contract, or any longer period required by law. The notice describes the change and when it takes effect. Urgent changes required by law or necessary to address a serious security threat may take effect sooner, with an explanation as soon as practical.
A material change does not retrospectively remove a right already earned or authorise a new charge without the required agreement. You can cancel before a material adverse change takes effect and receive any remedy required by law or the contract. Where an express new agreement is needed, continued use alone is insufficient.
19 General provisions
If a provision is unenforceable, the remaining lawful provisions continue to apply to the extent the contract can operate fairly without it. We do not replace an unlawful consumer term with another term that achieves the same prohibited effect.
Neither party waives a right simply by failing to enforce it once. You may transfer a business account only through an authorised process that protects account access and the rights of others. We may transfer the service contract in a lawful business transfer only subject to applicable notice, privacy, provider, and consumer protections. A consumer transfer must not reduce required protections or guarantees.
Events outside a party's reasonable control can excuse a delay only to the extent permitted by law, with reasonable steps to limit the effect. They do not automatically excuse an accrued payment obligation, a required refund, or a mandatory security or data protection duty.
We communicate notices through verified account contact details or another legally sufficient channel. Keep those details current. English and Mongolian versions may be made available. We meet mandatory language and accessibility requirements for markets we serve. For a business contract, the version identified in the order governs an inconsistency, subject to mandatory law. A translation rule does not remove consumer rights or make a misleading translation binding.
Appendix Sending a consumer withdrawal notice
If you want to withdraw from an eligible consumer service contract, send an unambiguous statement to Airus Energy LLC at airusenergymn@gmail.com, or by post to Apartment 17, Entrance 3, Building 15, Baga Toiruu, 4th Khoroo, Chingeltei District, Ulaanbaatar, Mongolia. Include your name, the service or plan concerned, your order or account reference, the contract date where known, your contact address, and the date of your notice. A paper notice may be signed; an electronic notice does not require a handwritten signature. We accept any legally sufficient clear withdrawal notice. A model form and any legally required online withdrawal function must be provided before an applicable consumer purchase is offered.